Why we hold it. To answer you, to do
the work you asked about, to keep a record of an agreement or a payment
where one exists, and — only with your consent — to send you occasional
notes about systems and operations. We never sell, rent or share a list,
and we have no advertising relationship with anyone.
Who else sees it. The services that
make this site work, and no others: our hosting and form provider, our
database provider, our email sending provider, and the model provider
that generates a systems plan from what you describe. Each sees only
what its job requires. No advertising network, data broker or analytics
company receives anything.
How long. A contact and its
attribution are kept while there is a reasonable prospect of working
together, and removed on request. A suppression is kept indefinitely on
purpose: forgetting that you asked us to stop would mean starting
again. Plans, descriptions and documents are kept as a business record.
Cookies. This site sets no tracking
or advertising cookies, which is why there is no consent banner on it.
The client portal at a separate address sets a session cookie so that
signing in works, and nothing else.